The following has been translated from Japanese
YOLO JAPAN Co., Ltd. (hereinafter referred to as “the company”) is engaged in business activities with the management of media for foreigners visiting Japan and the management of English conversation services as the core of its business. Personal information acquired from customers through business activities and personal information of our employees (hereinafter referred to as “personal information”) are important information to the company, and we recognize that it as our social responsibility to ensure that we protect each individual’s personal information.
In accordance with the JISQ15001: 2017 requirements of 220.127.116.11 and 18.104.22.168, we will publish the following information.
|Types of personal information||Purpose of use|
|YOLO JAPAN users’ information||For job recruitment information, survey registration, business execution|
|Information on English conversation service members and their parents||For business execution|
|Information on people who request documents or submit an inquiry||Responding to inquiries, providing information regarding our services|
|Customer information||Contact with customers, fulfillment of contract, request of contract fulfillment, etc.|
|Information on job candidates and applicants||Employment screening, contact|
|Employee information||Employment management such as human resources and general affairs|
The procedure for correspondence with our company or a representative of our company regarding notification of purpose of use, disclosure, correction of content, addition or deletion, suspenstion of use, or elimination or suspension of provision to third parties (hereinafter referred to as “request for disclosure”) is as follows.
Requests for disclosure should be sent by mail after attaching the required documents to the request form. When mailing this to our company, please use a sending method that allows you to track the mail, such as delivery record mail or simple registered mail. In addition, please write “Request for disclosure of personal information” in red on the outside of the envelope.
When submitting a request for disclosure, please fill in all the required information on the personal information disclosure request form and then send it to us by mail.
We will make a phone call to verify the identity of the applicant. However, if the applicant can not be reached by phone, the applicant may be required to present a copy of their driver’s license, resident certificate, health insurance card, etc.
In the event that the applicant would like to delegate the request for disclosure to a representative, please enclose the following documents in addition to the personal information disclosure request form.
(1) Document (copy) proving that they are the representative of the applicant.
1 of the following: driver’s license, a copy of their resident certificate, health insurance card
※Please prepare a copy that does not include the permanent address.
(2) Power of attorney (The applicant should stamp the power of attorney with their personal seal and attach the seal registration certificate. If the agent is a legal representative such as a parent, the power of attorney can also be replaced by documents that show their relationship to the applicant.)
When requesting disclosure of personal information and notification of the purpose of use, a fee of ¥ 1,000 (tax included) will be charged for each request.
The applicant will be responsible for the cost of purchasing a fixed amount money order and for postage to us.
In addition, please be aware that we cannot fulfill the request for disclosure if the fee is insufficient or if the fee is not enclosed.
We will respond in writing and send it to the applicant’s address.