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The following has been translated from Japanese
Philosophy on Personal Information Protection
YOLO JAPAN Co., Ltd. (hereinafter referred to as “the Company”) conducts business activities primarily centered on operating media for foreign visitors to Japan. Personal information acquired from customers through business activities and personal information of the Company’s employees (hereinafter collectively referred to as “personal information”) are important to the Company, and we recognize that reliably protecting this personal information is a significant social responsibility of the Company. Therefore, the Company will handle personal information acquired through business activities in accordance with the following policy, fulfilling our social responsibility and providing “peace of mind” to both our customers and employees regarding personal information protection.
Policy
1. Regarding the Acquisition, Use, and Provision of Personal Information
- Personal information will be acquired through lawful and fair means.
- Personal information will be used within the scope necessary to achieve the stated purpose of use.
- When providing personal information to a third party, prior consent will be obtained from the individual concerned.
- Personal information acquired will not be used for purposes other than those specified. Measures will be taken to prevent such unauthorized use.
- Should a need arise for use beyond the specified purpose, personal information will be used only after obtaining renewed consent for the new purpose of use.
2. Regarding Laws, National Guidelines, and Other Norms (hereinafter referred to as “Laws and Regulations”)
The Company endeavors to constantly grasp laws and regulations related to businesses handling personal information, disseminate them to employees engaged in the Company’s business (hereinafter referred to as “employees”), and ensure compliance.
3. Regarding the Secure Management of Personal Information
- The Company will establish and maintain a system for taking prompt corrective action to prevent various risks such as unauthorized access to personal information, leakage, loss, or damage of personal information, thereby ensuring the secure management of personal information.
- Inspections will be conducted, and any discovered violations or accidents will be promptly rectified, while preventive measures will be implemented against vulnerabilities.
- Security education will be thoroughly provided to employees.
4. Regarding Complaints and Consultations
For complaints and consultations regarding the handling of personal information, the Company will establish a personal information inquiry desk and build a system capable of prompt response, addressing inquiries with sincerity.
5. Regarding Continuous Improvement
- The Company’s personal information protection management system monitors and audits compliance with internal regulations for personal information protection, strives to identify violations, incidents, accidents, and vulnerabilities, and conducts reviews by management. These findings will be reflected in control measures and internal regulations, striving for continuous improvement of the personal information protection management system.
- Improvements will comply with applicable laws and regulations and JIS Q 15001.
Established: June 14, 2019
Revised: May 19, 2025
YOLO JAPAN Co., Ltd.
Representative Director: Daisuke Kaji
Handling of Personal Information
1. Purposes of Use of Personal Information (Retained Personal Data)
The Company uses personal information for the following purposes:
(1) For the operation of the Company’s services (including member registration, management, administrative communications, and provision of various system functions) and associated interactions and information provision to users. (2) To disclose to companies when applying for or using the Company’s services. (3) To disclose to employment placement agencies and partner companies in the employment placement business conducted by the Company’s services. (4) To provide information to domestic and international businesses or companies in partnership with the Company. (5) To respond to inquiries and questions from users. (6) For maintenance and management of the Company’s services and provision of administrative communications. (7) For the improvement and new development of the Company’s services. (8) For proposals, information provision, and advertisement distribution for various services and events. (9) For the prevention of and response to fraudulent activities. (10) For human resources, general affairs, other employment management, and business operations. (11) Various surveys, analyses, and marketing necessary for the above purposes of use. (12) Provision to third parties as stipulated in “2. Provision of Personal Information to Third Parties.”
2. Provision of Personal Information to Third Parties
The Company may provide personal information to the following recipients:
(1) Provision to companies (including employment placement agencies and HR personnel), schools, and organizations participating in the Company’s services. (2) Provision to advertising distribution service providers contracted by the Company for marketing activities, including advertisement distribution, and for their improvement and expansion of targets.
3. Voluntariness of Personal Information Provision
While the provision of personal information by users is voluntary, if essential items required for the Company’s services are not entered, it may not be possible to receive the Company’s services.
4. Procedures for Requests for Disclosure, etc.
For requests from individuals or their agents regarding notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties (hereinafter referred to as “Requests for Disclosure, etc.”) concerning personal data retained by the Company, the procedures are as follows:
① Where to Submit Requests for Disclosure, etc. Requests for Disclosure, etc. should be made by mail, attaching the necessary documents to the “Personal Information Disclosure Request Form.” When mailing the form to the Company, please use a method that allows for confirmation of delivery, such as registered mail or simplified registered mail. It would be appreciated if “Personal Information Disclosure Request Form Enclosed” is written in red on the envelope.
② Documents to be Submitted for Requests for Disclosure, etc. When making a Request for Disclosure, etc., please complete all required fields on the “Personal Information Disclosure Request Form” and mail it.
③ Identity Verification The Company will verify the identity of the person making the Request for Disclosure, etc. by telephone. However, if telephone verification is not possible, a copy of a driver’s license, resident certificate, health insurance card, or similar document may be requested.
④ Requests for Disclosure, etc. by an Agent If delegating an agent to make a Request for Disclosure, etc., please enclose the following documents in addition to the “Personal Information Disclosure Request Form”:
(1) Document to confirm the agent’s identity (copy) One of the following: driver’s license, copy of resident certificate, health insurance card.
* For copies, please black out the permanent domicile.
(2) Letter of proxy (The individual must seal the letter of proxy, and a certificate of their seal registration must be attached. If the agent is a legal representative such as a parent, a document indicating the relationship with the individual may be submitted instead of a letter of proxy.)
⑤ Fees for Requests for Disclosure and Notification of Purpose of Use For requests for disclosure of personal information and notification of purpose of use, a fee of 1,000 yen (tax included) will be charged per request.
Please enclose a postal fixed-amount money order for 1,000 yen with the submitted documents. The cost of purchasing the postal fixed-amount money order and postage to the Company shall be borne by the customer. Please note that if the fee is insufficient or not enclosed, disclosure or notification of the purpose of use cannot be provided.
⑥ Method of Responding to Requests for Disclosure, etc. Responses will be provided in writing to the address indicated on the requester’s form.
Download Personal Information Disclosure Request Form
YOLO JAPAN Co., Ltd. Personal Information Inquiry Desk 3-13-24 Ebisunishi, Naniwa-ku, Osaka-shi
FAX: 06-6645-1751 (24-hour reception)
＜Person Responsible for Personal Information＞
Personal Information Protection Administrator: Department Manager, Administration Department
⑦. Language Clause
This Privacy Policy is prepared in Japanese and translated into various languages. The Japanese version shall be the original, and each language version shall be prepared for reference. In case of any inconsistency between them, the Japanese version shall prevail.
Revised: May 19, 2025
